ABOUT US
Service You Can Count On
With a strong focus on punctuality, safe driving, and outstanding customer care, our crew ensures a seamless and reliable experience every time.
Our goal is to not only meet your needs, but to surpass your expectations of what a transportation service should be. Learn more about what we offer.
Since 2001, Tommy Jones and his staff have been delivering dependable transport services. Medstar Medical Transport has been delivering top-quality transportation services, including EMS patient transport, wheelchair and stretcher services, etc., to clients in Florence and the surrounding areas.
We believe that great service starts with exceptional people and genuine expertise, which is why we carefully select the best professionals for our team.
FREQUENTLY ASKED QUESTION.
What Certifications Do Your Employees Obtain?
Our staff is highly qualified. The majority of our employees hold an EMT or paramedic certification. The employees are LogistiCare certified as well.
What Services Does Medstar Non Emergency Medical Transport Provide?
We offer safe, reliable non-emergency medical transportation for patients needing rides to and from medical appointments, hospital discharges, dialysis treatments, and other outpatient services in Florence, SC and surrounding areas.
What Areas Do You Serve?
Our primary service area is Florence, SC. We also serve surrounding communities. If you are unsure whether your location is covered, please contact our customer service team for more information.
Are Your Drivers Trained For Medical Transport?
Yes, all of our drivers are specifically trained in non-emergency medical transport protocols. They are experienced in assisting passengers with mobility challenges and ensuring a safe, comfortable ride.
What Payment Types Do You Accept?
We accept Medicare, Medicaid, and private insurance (cash).
How Do I Book Transport?
You can easily schedule your transport using our automated online booking system. Simply visit our website, enter your details in the form provided, select your preferred time, and your booking will be confirmed immediately. If you need further assistance, feel free to call our dispatch team @ (843) 669-7827
What Should I Do If I Need To Cancel / Reschedule?
We understand that plans can change. If you need to cancel or reschedule, please contact us as soon as possible through our website or by phone. Our automated system is designed to help you make adjustments quickly and efficiently.
What Safety & Sanitation Measures Are In Place During Transportation?
Your safety is our top priority. Every vehicle is thoroughly cleaned and disinfected following strict health protocols before and after each ride. Our drivers are trained to adhere to the latest safety and hygiene guidelines, ensuring a secure and comfortable experience for every passenger.
Message From CEO
To Our Customers
With a strong focus on punctuality, safe driving, and outstanding customer care, our crew ensures a seamless and reliable experience every time.
Our goal is to not only meet your needs, but to surpass your expectations of what a transportation service should be.
Thank you for trusting us in your time of need and allowing us to be there for you.
-Tommy Jones
